Can’t Call 9-1-1 in Pasco? Try Texting
People needing emergency services in Pasco can now text for help.
PASCO COUNTY – Help during an emergency is just a text message away.
Pasco County’s Department of Emergency Services is now offering text-to-911. This critical service provides assistance when it’s unsafe or you’re not able to talk.
Text-to-9-1-1 messages are received by the 9-1-1 call center just like any other 9-1-1 voice call and are processed with the same protocols. Supported carriers include AT&T, Sprint, T-Mobile and Verizon.
“We are excited to offer this new, life-saving technology to the citizens and visitors of Pasco County,” Director of Emergency Services Capt. Dan Olds said. “While calling should be your first choice, text-to-9-1-1 is an excellent option should you find yourself in a situation where talking to an operator could jeopardize your safety.”
- Use plain language when texting 9-1-1
- A text or data plan is required to use the service (standard rates apply)
- Cellular service issues, such as roaming, may affect your ability to access text-to-9-1-1
- Photos and videos cannot be sent to 9-1-1 at this time
- Calling should be your first option if the situation allows
- Don’t text and drive
When choosing a text-to-9-1-1 provider to best serve our citizens, Pasco County partnered with AK Associates to select industry leader INdigital, a full-service public safety provider.
For information on text-to-9-1-1 service and guidelines in Pasco County, go to the Department of Emergency Services at pascocountyfl.net.
Pasco County | Emergency Services | 9-1-1 | Tampabay News
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