Walmart Opens First Training Academy in Seminole
The dedicated training facility at the Bay Pines Walmart Supercenter is one of only 200 to be built in the U.S.
SEMINOLE – Walmart opened its first training academy last week the Seminole Supercenter Walmart.
Academies are a dedicated facility located in, or adjacent to, a Walmart Supercenter where hourly supervisors and department managers will receive two weeks of hands-on training that combines both the classroom and the sales floor.
“Our training academies help provide associates with the skills they need to succeed and advance, while creating a better and more consistent customer experience,” said Todd Metcalf, Walmart Academy Manager. “Skills training increases productivity, confidence and knowledge which leads to greater job satisfaction, personal and professional growth and helps make working at Walmart a smart career choice.”
Walmart has created a new end-to-end training program called Pathways for associates at all levels of store operations, from entry-level to regional general manager. Hourly frontline supervisors and department managers will attend a dedicated two-week training program at the academy facility as part of Pathways.
The first week is dedicated to retail fundamentals and gaining core retail skills. The second week is dedicated to training on the sales floor to gain the knowledge and skills to run the specific department where the associate works. Areas of study include leadership, merchandising, operations, technology and customer service, in addition to the department-specific training. Academy graduates will have the skills and confidence to run outstanding departments, lead people and deliver a great customer experience.
Walmart plans to build about 200 academies in the U.S. by the end of this year. Each academy will train associates from about 25 nearby stores.
*Making training more accessible to more associates. By being closer to where people work and live, associates can be home each night rather than being away from home for two weeks of training.
*Taking associates out of their home store so they can focus solely on training for two weeks while still utilizing a real-life Walmart sales floor as a training environment.
*Training more than 140,000 associates a year.
Each academy will have its own team of dedicated associates with retail operations experience to lead the training. All academy stores go through a rigorous auditing process to make sure they are able to deliver the teaching, training and development that associates should receive at the academy.
Walmart opened the Seminole Supercenter, 10237 Bay Pines Blvd., in 2014 on the site of a former mobile home park. The store replaced a smaller Walmart that had been located less than two miles down the road at Park Street and Tyrone Boulevard in St. Petersburg.
Since then, the Supercenter has acted as the anchor for a larger shopping center and residential complex with apartments and condos.
Walmart is an internationally known discount retail chain with 1,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. The chain had a fiscal year 2017 revenue of $485.9 billion. Walmart employs about 2.3 million associates worldwide.
For information about Walmart, go to corporate.walmart.com.
Walmart | Seminole Walmart | Business | Walmart Training Academy | Tampa Bay News | TB Reporter
#Walmart #SeminoleWalmart #Business #WalmartTrainingAcademy #TampaBayNews #TBReporter